.........Something very special and just a little bit different
 .........Something very special and just a little bit different

Covid 19  Information for The Pump House

When are we taking new bookings from?

In line with government updates we are only taking new bookings for the following dates .

We are taking new bookings for arrivals from Saturday 4th July 2020

 

Book with confidence

You will be able to choose any one of the following three options 

Full refund

We will refund you the full amount you have paid for your booking.

Transfer to a later date 

Subject to availability, we will help you move your booking to a later date , but please be aware that if the cost of yournew booking is higher than your original booking, then you’ll need to pay the difference.

 

 

For existing customers with travel dates from 4th July 2020 for accommodation in England.

At present, there is no indication that holidays  from 4th July 2020 cannot go ahead. If you decide to wait and your travel dates were to be affected by public health measures such that your accommodation cannot be provided, you would at that point have a number of options available to yo.

Please be aware that we will follow government lockdown for the UK 

For existing customers with travel dates after 3 July and on or before 31 August 2020 who have yet to pay their full balance.

To give customers extra flexibility, we have changed their balance due date to just three weeks before their holiday is due to start.

 

 

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The Pump House Off Hillings Lane, Ilkley, West Yorkshire LS29 6AU